General Terms of Service

 

 

Effective Date: 01/2025

 

Welcome to SpidVPN! By using our services, you agree to comply with and be bound by the following General Terms of Service. Please read them carefully.

 

1. Acceptance of Terms

 

By accessing or using SpidVPN's services (the "Service"), you agree to be bound by these General Terms of Service and any future amendments. If you do not agree with these Terms, you are prohibited from using the Service.

 

2. Service Description

 

SpidVPN provides a virtual private network (VPN) service designed to help you protect your privacy and security online. By using SpidVPN, you can securely browse the internet, hide your IP address, and encrypt your data. The Service includes access to our VPN servers, software, and related services as made available by SpidVPN.

 

3. License Grant

 

Upon your acceptance of these Terms and payment of applicable fees, SpidVPN grants you a limited, non-exclusive, non-transferable license to use the Service for personal or commercial use as specified during your purchase.

 

4. Lifetime License Purchases

 

If you purchase a "lifetime" license for SpidVPN, you are granted a permanent subscription to the Service for as long as it is offered and operational. However, the lifetime license is valid only for the service life of the product. SpidVPN reserves the right to discontinue or modify the service at any time, and the lifetime license is subject to cancellation or limitation if the Service is terminated or materially changed. The lifetime license does not guarantee future updates, support, or uninterrupted service.

 

5. Refunds

 

All refund requests must be made within 24 hours of purchase. Refunds will not be issued after this period has passed. To request a refund, please contact our support team at [support@spidvpn.com] and provide the necessary purchase details. Refunds are typically processed within 5-10 business days, and only the original purchaser is eligible for a refund.

 

6. User Responsibilities

 

By using the Service, you agree to:

Comply with all applicable laws and regulations.

Not use the Service for any unlawful purpose, including but not limited to engaging in hacking, fraud, or illegal activities.

Not interfere with or disrupt the Service or servers.

Maintain the confidentiality of your login information and account credentials.

 

7. Account Security

 

You are responsible for maintaining the security of your account and any actions that occur under your account. SpidVPN is not responsible for any loss or damage resulting from unauthorized access to your account.

 

8. Service Availability

 

While SpidVPN strives to provide a reliable and secure service, we do not guarantee uninterrupted service or error-free operation. We reserve the right to modify, suspend, or discontinue the Service at any time without notice.

 

9. Privacy Policy

 

Your privacy is important to us. Please refer to our Privacy Policy for information about how we collect, use, and protect your data. By using the Service, you consent to the collection and use of your information as described in the Privacy Policy.

 

10. Termination

 

SpidVPN reserves the right to terminate or suspend your access to the Service at any time, without notice, for any violation of these Terms or for any other reason. Upon termination, you will no longer have access to the Service, and any fees paid will be forfeited.

 

11. Limitation of Liability

 

To the fullest extent permitted by law, SpidVPN and its affiliates, partners, or suppliers will not be liable for any indirect, special, incidental, or consequential damages, including but not limited to loss of data, loss of revenue, or other financial losses arising from your use or inability to use the Service.

 

12. Changes to Terms

 

SpidVPN reserves the right to amend or modify these Terms at any time. Any changes will be posted on this page, and the "Effective Date" will be updated accordingly. You are encouraged to review the Terms periodically to stay informed of any updates.

 

13. Governing Law

 

These Terms are governed by the laws of The United States of America. Any disputes arising from these Terms or the Service will be resolved in the courts of United States of America.

 

14. Contact Information

 

For any questions or concerns about these Terms, please contact us at:

SpidVPN Support Team

 

Email: [support@spidvpn.com]
Website: [www.spidvpn.com]

Thank you for choosing SpidVPN!

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